Do your engineers spend more time solving problems? Do your developers and engineers receive a wake-up call at night and are they unable to focus on their core activities during the day? Do they spend too much time fixing problems? Does this cause frustration and hinder innovation? Do you want to avoid having to hire extra staff for technical support and your own breakdown service? Then choose Mission Control from Cyso.
The engineers of our Mission Control Center are available day and night to intervene and support you if necessary. We ensure that your applications remain available and disruptions and incidents are resolved in accordance with tightly structured processes, clear agreements and monitoring (also at application level). We are very fanatic and focused on fast response and resolution times. If you combine Mission Control with our Cloud Operations service, this will be clearly described in your Service Level Agreement.
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We not only intervene if something goes wrong, but are also available to answer all your technical questions and provide procedural support for cooperation with third parties. You will immediately get to speak to an engineer when you call. We have a multidisciplinary team to answer a wide variety of requests quickly and properly. From first-line engineers to third-line specialists, everyone wants to help you as quickly as possible and really help you along.
Mission Control is not the same for everyone, but we adapt it to your wishes and needs. For example, if you work with external developers, we ensure that they are also directly involved in the process and we cooperate with them directly. If you have specific requirements for handling monitoring and notifications, we will discuss who will receive and handle them. We organize our support in such a way that it matches your DevOps processes. Mission Control from Cyso works the way you want it to work, not the other way around.
You can use us for environments on OpenStack, AWS, Google Cloud, Azure and in consultation also for other cloud environments. In addition, we have our own infrastructure in data centers in Amsterdam./p>
The people of our Mission Control Center are available 24×7 to intervene if problems arise in your platform. We do more than just monitor the availability and performance of your systems and applications, but also act as a Network & Security Operations Center. We monitor the entire infrastructure and network of your environment and carry out checks to increase the security of your services. We provide various services to further expand this if more customization is desired.
With Mission Control, you expand your DevOps team with our "first line of defense" and you are free to do your own work.
Mission Control is available for a fixed price per month. We do not confront you with unexpected bills afterwards for the incidents and questions that we handle for you. The monthly costs scale with your cloud infrastructure and the size of your business.
Mission Control is for every organization that wants to outsource IT management and support, from small to large.
The people of our Mission Control Center are ready for you. Night and day.
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Are you looking for 24x7 support for your systems and processes? If so, just contact us directly. To be able to do a technical intake of your environment, we ask you to grant us access to your platform. Mission Control is always combined with our Cloud Operations service. With Cloud Operations we manage your environment, we take care of the daily maintenance and we ensure that it is always available. With Mission Control Center, we are always at your disposal for all your questions regarding your environment. Perhaps you have a specific, different question and would you like to discuss it with us? Our account managers are happy to talk to you.
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With more than 50 people and more than 23 years of experience, we work daily on IT solutions for our customers. Solutions that are safe, stable and innovative. We think IT is super cool and we are convinced that it is essential for successful organizations.
Mission Control is part of our professional services portfolio and interacts directly with Cloud Operations because it involves the same infrastructure. For one-off, project-based activities that fall outside the scope of both services, you can contact us for DevOps on Demand.
With Cloud Operations we take care of the daily management of your cloud environment, so that you can continue to develop.Lees meer
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