Cyso places great importance on reliable, high-quality services and solutions. To ensure that to our customers, we have chosen to certify the quality and safety of our processes and services in accordance with recognized standards. For IT service management and information security, we therefore comply with the ISO 20000 and ISO 27001 standards. We also comply with the NEN 7510 standard for information security for organizations in the Dutch healthcare sector.
Our certifications demonstrate that we have considered all aspects of our service and security. We have therefore established processes and procedures which are monitored, evaluated regularly and continuously improved. You can be sure that we continuously work to improve our services to ensure the quality and security of you, our customer.
The ISO 20000 standard concerns IT service management and is inspired by ITIL. Because we work according to this standard, you can rest assured that we treat processes such as support, maintenance, incidents, changes and capacity concerning your platforms and systems in a uniform way. We have established procedures for all processes and monitor compliance, response times and progress. We write down all procedure and agreements in your SLA, so it is always clear to you what you can expect in areas such as response times, availability, monitoring and recovery times of our services. Cyso is one of the few managed service providers who are certified according to the ISO 20000 standard and is included in the official ISO 20000 register.
Secure business operations on the internet is critical to your success. Cyso has all the processes that have to do with the security, availability and integrity of your data and applications in place in accordance with the ISO/IEC 27001 standard. It allows you to be confident that we continuously ensure that all information resources that have to do with your online business are well protected. We make sure that you can do business on the Internet Safe doing business on the Internet is critical to your success. Cyso has all the processes that have to do with the security, availability and integrity of your data and applications in accordance with ISO / IEC 27001 standard furnished. It allows you to be confident that we continuously ensure that all information resources that come well guarded by your online service and be protected. We make sure that you can safely conduct business on the internet.
The NEN 7510 standard was developed by the Dutch Standards Institute for Information security for the healthcare sector in the Netherlands and is based on ISO 27001. The NEN 7510 standard contains additional considerations, in terms of privacy protection, access to patient information, data and logging actions in the electronic health record. By using our expertise and certification, you can comply with these quality standards as an organization yourself.
To meet our own requirements in terms of quality and security, it’s only logical that we require at least the same of our data centers and select these with the utmost care. Therefore, the data centers we use are among the best in the Netherlands and all possess different certifications. You can be sure that your systems and applications are housed safely housed and run without interruption.